A Dashboard Technology Which Sets The Standard In IVR Management
Go beyond logs.
Caller Action Data
Call centers generate a lot of data. Our technology creates an entirely new data set, one which directly improves your ability to service your customers and keep your IVR running at peak performance.
Improve Time To Resolution
Troubleshooting that takes hours can be reduced to minutes. We show you the problem, where it happened, and even track how often it occurred.
Complete IVR Management
No other tool comes close to capturing system performance the way we do. We’ll show you call counts per IVR, port counts, errors, and much more.